To help you get the most from your investment, McCracken has a staff of business analysts with extensive experience in the commercial lending industry. Our business analysts are well versed in all areas of the system from administering the loan to reporting to your investors.
Our implementation team provides a variety of services including system configuration, training, test planning, and project management. They get to know your business model, understand your requirements, and provide the support and expertise to successfully integrate the software into your day to day operations.
Once you are live on the system, our consulting staff is available with services to help you grow your business. We offer training for new staff, assistance with implementing new software features, and we can help design business processes to streamline your use of the product. Once you have been live on the system for a while we offer a health check to insure you are using the system to its fullest potential.