Borrower Inquiry
Web-Based Customer Self-Service 

Where Borrower Inquiry adds value.
      As a Web-based service, Borrower Inquiry adds cost savings while providing a new level of service to your customers, allowing them to view the status of their loans at their convenience.
 - Apply your logo and colors to the application;
 - Secure web access lets you define the loans and screens viewed;
 - Borrowers, property managers and internal personnel with appropriate authority can view property and loan status information including: property summary, unit information, loan balance, escrow and reserves summary, late charge information and year-to-date information;
 - Transaction history and reserve history reports can be printed and exported as an Adobe Acrobat file (.pdf) or to a Microsoft Excel® spreadsheet.

Benefits for your enterprise.
      Borrower Inquiry provides the opportunity for you to offer a private label Web-based alternative to telephone inquiries. Your customers can get the information regarding their loans on their schedule, not yours.
      The secure internet access provides an easy-to-view alternative to the Strategy Current Status window for those internal users who only need a quick look at a loan summary. And, they can do it from anywhere you can access the Internet.

Looking to grow your business? Look to McCracken Financial Solutions Corp.